"Dear Carroll’s Carpets:
I want to personally thank you and your staff for providing “Class A” service, guidance, and installation during my unfortunate insurance claim for my condo in Mason.
Meeting with Tracy on numerous occasion, as well as discussing design and experience, was an invaluable sales service. I found our discussions extremely helpful as he continued to display impeccable patience and design knowledge. With so many choices in the market place today, Carroll’s Carpets truly provided quality service, staff, product, and installation. Again, installation staff was professional, mannerly and patient….especially for those of us prone to perfection.
The project was a complete success and I appreciate all the “hand holding” during this unfortunate claim. The wood flooring is absolutely beautiful and I thank the entire team for a job “well done.”
Sincerely,
Gina M. Susana
Mason, OH"
"Dear Carroll's Carpets,
As a result of our warranty with Dupont, we had our entire
home carpeted by your employess in August of 2003. We are
very pleased with the new product and want you to know that
the installers were a pleasure to have in our home for 2
days. They are friendly, very professional, punctual, and
quite talented.
We are very happy with yours, and Dupont's, timely response
to our concerns and very gratified to see that there are
some companies that really do stand by their name.
We will be pleased to recommend your business to family and friends and will highly recommend your installation team.
Sincerely,
Jim C."
"Dear Sir,
I just wanted to thank you so much for everything. You were able to see to it that I got my favorite carpet and at a great price!
Thanks Again,
Alecia K."
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